Terms of Service

Last updated: 19 August 2026

Please read these Terms carefully. By creating an account or using Northstar, you agree to them.

1. Who we are

Northstar ("Northstar", "we", "us") is operated by Mohammad Shahbazi, trading as Northstar, at vianorthstar.com.

Contact: contact@houseofshahbazi.com

[LATER] Once your Dubai company is registered, replace the name and address above with the company name, registration number and registered address, update the date at the top, and email existing users that the Terms have changed.

2. Who may use Northstar

You must be 18 or older to use Northstar. If you use Northstar on behalf of a company, you confirm you are authorised to accept these Terms for that company.

You are responsible for everything that happens under your account, including keeping your login details secure.

3. What Northstar does

Northstar routes your request to an AI provider and returns the result. Depending on the job, that may be text, an image, an edited photo, a video, music, a voice recording or a search result.

Northstar does not employ human editors and does not review your jobs before they run.

4. Credits

Credits are the unit you spend. Each job costs a fixed number of credits, shown before you start it. Credits are not money, have no cash value, and cannot be exchanged for cash or transferred to another account.

Subscription credits refresh every month. On each renewal date your balance is reset to your plan's allowance. Unused credits from the previous month do not carry over. Your balance and the date it refreshes are shown in the app.

One-off credit packs are valid for 12 months from the date of purchase.

If you cancel, your credits remain available until the end of the period you have already paid for. After that, the remaining balance expires.

Free credits are granted monthly at our discretion, refresh in the same way, and may be changed or withdrawn at any time. One free allowance per person; creating extra accounts to obtain more is not permitted.

Failed jobs are not charged. If a job fails because of a technical error on our side or at one of our providers, the credits are returned to your balance. Credits are not returned for a result you simply do not like — see section 8.

5. Payments and renewal

Subscriptions renew automatically each month until you cancel. You can cancel at any time in your account settings; cancellation takes effect at the end of the current paid period and we do not refund a part-used month.

Payments are handled by our payment provider; we do not receive or store your card details.

Payments are processed by Stripe. Prices are shown in euro. VAT may apply depending on your country of residence.

6. Your right to withdraw (EU/EEA consumers)

If you are a consumer in the EU or EEA, you normally have 14 days to withdraw from a purchase of digital services.

Because Northstar delivers immediately, when you buy credits or a subscription you expressly ask us to start straight away and acknowledge that you lose your right of withdrawal once we have done so. You confirm this at checkout.

If you have bought credits and have not used any of them, contact us within 14 days and we will refund you.

7. What you upload, and what you may ask for

You keep ownership of what you upload. You give us permission to store it and pass it to our providers only to the extent needed to run your job.

You must have the rights to what you upload. By uploading you confirm that you own the material or have permission to use it in this way.

You may not use Northstar to:

• upload or process commercial music recordings you do not hold the rights to, including using them for voice covers or remixes;
• clone or imitate another person's voice without their clear, informed permission;
• upload a photograph of another person without their permission;
• alter anyone's body shape, or produce sexual, degrading or violent imagery of a real person;
• create material that sexualises, exploits or endangers anyone under 18;
• impersonate a real person, or produce content presented as a real statement or endorsement by them;
• create material that is illegal, that harasses or defames someone, or that is intended to deceive;
• resell Northstar's output as your own AI service, or use automated means to extract our prompts or systems.

Where we ask you to confirm you hold the necessary rights or permission, that confirmation is part of these Terms. Ticking it while it is untrue is a breach.

8. AI output — what we can and cannot promise

AI output is generated automatically and is inherently variable. We do not promise that a result will be accurate, suitable for your purpose, or of any particular quality.

Results are not reproducible. The same prompt will produce a different result each time, particularly for music and video. Download and keep anything you want to hold on to.

Similar or identical results may be generated for other users. We cannot promise your output is unique, and we make no promise that using it does not infringe anyone's rights. If you use output commercially, check it yourself first.

As between you and us, you may use the output you generate, including commercially, subject to these Terms and to the terms of the underlying provider.

9. Providers we depend on

Northstar runs on third-party AI and infrastructure providers, currently including fal.ai, Anthropic, Replicate and Reap, together with our hosting and email providers.

This means:

• their acceptable-use rules apply to your jobs as well as ours, and a job may be refused by a provider even if these Terms allow it;
• availability depends on them, and a provider outage may delay or fail a job;
• we may add, replace or remove providers at any time, which can change the quality or character of results;
• what we do with your data at these providers is described in our Privacy Policy.

10. Rights complaints and takedown

If you believe something made or hosted on Northstar infringes your rights, email contact@houseofshahbazi.com with a link, a description of the material and of your right in it, and your contact details.

We will review it and, where appropriate, remove the material and act against the account concerned. We may suspend accounts that repeatedly infringe.

11. Suspension and termination

We may suspend or close your account if you breach these Terms, if we are required to by law or by a provider, or where necessary to protect Northstar or other users.

Where the breach is serious, we may do so without notice and without refunding remaining credits. You may close your account at any time.

12. Changes to the service and these Terms

We may change Northstar, its features and its credit prices. Credit prices for jobs may change at any time; the price is always shown before you start a job. We will not change the price of a subscription during a period you have already paid for.

If we make a significant change to these Terms, we will tell you by email or in the app before it takes effect.

13. Liability

Nothing here excludes liability that cannot be excluded by law, including for death or personal injury caused by negligence, or for fraud. Your statutory rights as a consumer are not affected.

Subject to that, Northstar is provided as-is. We are not liable for indirect or consequential loss, lost profits, lost data or lost opportunity, and our total liability to you is limited to the amount you paid us in the 12 months before the claim.

You are responsible for how you use what you generate, and you will cover us for claims arising from material you uploaded or produced in breach of section 7.

14. Law and disputes

These Terms are governed by the laws of Romania.

If you are a consumer, this does not deprive you of the protection of the mandatory rules of the country you live in, and you may bring proceedings in your own country's courts.

EU consumers may also use the European Commission's online dispute resolution platform.

15. Contact

contact@houseofshahbazi.com